Frequently Asked Questions
Once my subscription with the PCAT Professor ends, will my credit card continue to be charged?
No. We don't store your credit card information nor do we have the ability to make a purchase on your behalf.
Do I need to install any software on my computer to use the PCAT Professor?
No. The PCAT Professor only requires an Internet Browser and connection to the Internet. You should not have to install any additional software on your computer.
If my access time to the PCAT Professor runs out, do I have to purchase a new membership or can I just extend my subscription?
You will never have to buy a new membership to the PCAT Professor. If your subscription runs out, you only need to pay for the additional time at a very reasonable price.
I am a busy person. What happens if I start an exam and have to stop mid way through?
The PCAT Professor was designed to allow you to study when it is most convenient for you. Whenever you begin any set of questions, be it an exam or a random grouping, the PCAT Professor remembers where you left off. If you leave a test prematurely, you can return by simply clicking on the "View and Finish Incomplete Exams" link on your logged in home page.
How long does it take for my account to be activated after I register?
You can begin studying right after you have completed your purchase.
Which Internet browsers was the PCAT Professor designed to work with?
The PCAT Professor will work with all current Internet browsers. This includes, but is not limited to, Firefox, Chrome, Safari, Opera, and Microsoft Internet Explorer.
What operating system was the PCAT Professor designed to work with?
The PCAT Professor will work with all current operating systems that support Internet browsers. This includes, but is not limited to, windows, macintosh, linux and various flavours of unix.
Do I need Cookies enabled on my browser for the PCAT Professor to work?
Yes. Cookies allow the PCAT Professor to distinguish you from others as your work on your studies.
 
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